Common questions

FAQ for Zenovix Storage Manager

Answers about installation, scan scope, saved results, CSV reports, duplicate detection, safe cleanup, recovery, privacy and support.

Getting started

Getting started questions

What is Zenovix Storage Manager?

Zenovix Storage Manager is a privacy-first Windows storage manager and disk space analyser. It helps you scan selected folders, save scan results, find large files, review duplicate candidates, remove duplicates after confirmation and restore archived files when needed.

Where can I install Zenovix Storage Manager?

Zenovix Storage Manager is available from the Microsoft Store. Use the store listing from this website or open the listing directly in the Store app on Windows.

Is Zenovix free?

Zenovix is a paid Microsoft Store app. It is built as a maintained Windows utility for local storage analysis, duplicate review, archive workflows, recovery records and ongoing updates.

Does Zenovix Storage Manager work on Windows 11?

Yes. Zenovix Storage Manager is built for modern Windows systems, including Windows 11 and Windows 10.

Scanning

Scanning questions

Which folders should I scan first?

Start with focused folders or drives that are using too much space, such as Downloads, Pictures, Videos, project folders or an external drive. Focused scan roots are faster and easier to review than scanning every folder at once.

Can Zenovix scan OneDrive or other cloud folders?

Yes, but it is best to download the files first so Zenovix can scan local files instead of waiting for cloud streaming. Zenovix should skip offline files that are not available locally, but scans are clearer and faster when the selected files are stored on your device and are not system or application files.

Should I scan Windows operating system folders?

No. Avoid scanning the Windows operating system directory structure, such as core Windows system folders. These locations contain files needed for your PC to run properly. Zenovix is intended for user-controlled storage locations such as documents, downloads, photos, videos, project folders and external drives, not operating system or application directories.

What should I not use Zenovix for?

Zenovix is not intended for cleaning Windows system folders, application folders or files you do not understand. Start with user storage locations such as Downloads, Pictures, Videos, project folders, cloud sync folders that are available locally, and external drives.

What are skipped files?

Skipped files are files Zenovix could not include in the most recent scan. Common reasons include cloud-only files that are not downloaded, files being used by another app, or other access issues.

Duplicate detection

Duplicate detection questions

How does exact duplicate matching work?

Exact matching can use SHA-256 hashes to identify files with the same content. Requiring the same file size keeps exact duplicate review conservative and helps Zenovix prioritise reliable identification over unsafe shortcuts.

What is fuzzy name matching?

Fuzzy name matching looks for similarly named files when exact names are not enough. It is useful for finding renamed copies, but results should be reviewed carefully.

What is fuzzy content matching?

Fuzzy content matching compares supported file types by their content rather than only by name or hash. Zenovix can run fuzzy checks for images, videos, audio, documents, PDFs and archives when advanced matching is enabled.

Are fuzzy matches the same as exact duplicates?

No. Fuzzy matches are lower-confidence candidates and should be inspected more slowly. Zenovix keeps fuzzy matching results separate from exact duplicate review so the two workflows do not get mixed together.

Analysis

Analysis questions

What is the Analysis dashboard for?

Analysis explains the scan results before any archive, recycle, delete or duplicate removal action. It shows summary metrics, actionable insights, storage by category, size distribution, large files, large folders, historic file activity and files in focus. The dashboard is interactive, so supported visuals can also define the current analysis scope.

Can I filter my files by clicking the dashboard visuals?

Yes. Zenovix Storage Manager includes interactive dashboard filtering. Click a category, size band, folder, file type, cleanup candidate or other supported visual element to apply it as part of your current analysis scope. Hold Ctrl while clicking additional visuals to combine filters, such as duplicate cleanup candidates plus Audio. The dashboard updates to reflect the filtered view, and the same scope carries forward into the review workflow so you can focus only on the files that matter.

Do dashboard filters also affect the review section?

Yes. Filters applied during analysis are preserved as you move into review. For example, if you Ctrl-click duplicate cleanup candidates and Audio, the review area continues working within that same filtered scope. You can click the same visual again to remove it, remove it from the filter bar, or use Clear filters to reset the dashboard. This helps prevent accidental action on files outside the area you intended to investigate.

What are Actionable Insights?

Actionable Insights highlight storage patterns worth reviewing, such as reclaimable duplicate space, removable duplicate files, fuzzy matched files, large folders, old files, empty folders and archive candidates.

Review

Review questions

What do Keep, Delete and Unreviewed mean?

Keep means the item should be retained. Delete means the item has been marked for a reviewed cleanup action. Unreviewed means no final review decision has been made yet.

Can Zenovix choose which duplicate to keep?

Zenovix provides review rules such as keep oldest, keep newest, keep largest, keep smallest, keep shortest path and keep longest path. You should still inspect the result before execution.

Can I save scan results and continue later?

Yes. Zenovix can save scan results so large folder structures do not need to be reviewed in one session. Load the saved results later to continue working through the scan, analysis and review state.

Can Zenovix export a CSV review report?

Yes. Zenovix can generate a CSV report showing the review status of each file included in the scan. This is useful when you want a file-by-file record of what has been kept, marked for cleanup or left unreviewed.

Can Zenovix find empty folders?

Yes. Zenovix can identify empty folders in the scanned directory tree and lets you review them separately from duplicate files.

Cleanup

Cleanup questions

Does Zenovix delete files automatically?

No. Zenovix can remove duplicates, archive files, use the Recycle Bin or permanently delete files, but those actions happen only after you inspect the evidence and confirm the reviewed selection.

What is the safest cleanup option?

Archive is the most recovery-aware Zenovix cleanup path because it creates archive records that can be restored from the Recovery Centre. Recycle Bin uses Windows recovery behavior. Permanent delete is user-confirmed and should be treated as final.

What does Archive do?

Archive moves reviewed cleanup items into a Zenovix archive location and records a recovery manifest. This gives you a manifest-backed recovery path in the Recovery Centre, where you can preview restore paths and recover selected files later.

Why might Recycle Bin cleanup be unavailable?

Recycle Bin cleanup may be limited by available Recycle Bin capacity on the relevant drive. If there is not enough room, reduce the reviewed selection or choose a different recovery path.

Recovery

Recovery questions

Can I restore files after archiving them?

Yes. The Recovery Centre can inspect manifest-backed archive records, preview restore paths and restore selected files or whole archive jobs.

Should I delete archive records after cleanup?

Only clean or delete archive records when you are sure you no longer need that recovery path. Archive records are what make Zenovix restore workflows auditable.

Privacy

Privacy questions

Are my files uploaded to Zenovix?

No. Zenovix Storage Manager performs scanning, duplicate detection, analysis and review locally on your Windows device. It does not upload scanned file contents, file names, folder paths or scan results to the developer.

Why does the Microsoft Store mention system resources or file access?

Zenovix needs access to the folders and drives you choose so it can scan file names, sizes, dates, hashes and local file content where required for duplicate detection. The app is designed for local Windows storage analysis and does not upload scanned file contents, file names, folder paths or scan results to the developer.

What information does the website support form send?

If you submit the support form, the information you enter is sent to the Zenovix support queue. Do not include passwords, payment details, sensitive file contents or private scan results in support messages.

Support

Support questions

What should I include in a support request?

Include your Windows version, device type, what you were trying to do, the stage you were using, exact error text and whether the issue happened during scan, review, archive or restore.

Need the full workflow?

Read the user manual before cleanup.

The manual explains Setup / Scan, Analysis, Review, Execute and the Recovery Centre in the order you will use them.