Common questions
FAQ for Zenovix Storage Manager
Answers about installation, Free and Pro features, Fast Scan, saved results, CSV reports, Simple and Advanced modes, duplicate review, cleanup, recovery, privacy, Store entitlement and support.
75 questions across 11 topics
Getting started
Getting started questions
What is Zenovix Storage Manager?
Zenovix Storage Manager is a privacy-first Windows storage manager and disk space analyser. The free app helps you scan selected folders, use Simple Mode or Advanced Mode, find large files, review duplicate candidates, recycle or delete reviewed files, and explore results locally. Pro unlocks saved scans, exports, archive and recovery workflows.
Where can I install Zenovix Storage Manager?
Zenovix Storage Manager is free to download from the Microsoft Store. Use the store listing from this website or open the listing directly in the Store app on Windows.
Is Zenovix free?
Yes. Zenovix Storage Manager is free to download. Free users can scan selected folders and drives, use Simple Mode, switch to Advanced Mode, analyse disk usage, review duplicate candidates, and send reviewed cleanup to the Recycle Bin or permanently delete it after confirmation.
What does Zenovix Pro unlock?
Zenovix Pro unlocks saved scans, CSV exports, Zenovix CLI, recoverable archive cleanup, archive restore, archive maintenance and Recovery Centre workflows. Pro is unlocked through the Microsoft Store Pro add-on.
Why are save, export, archive and recovery actions locked?
Review, Recycle Bin cleanup and permanent delete are available in Free. Pro unlocks the actions and reporting tools that preserve larger work or create Zenovix recovery records: saving scan results, exporting CSV reports, using Zenovix CLI, creating recoverable archives, restoring archives, maintaining archives and using the full Recovery Centre workflow.
Does Zenovix Storage Manager work on Windows 11?
Yes. Zenovix Storage Manager is built for modern Windows systems, including Windows 11 and Windows 10.
CLI
CLI questions
What is Zenovix CLI?
Zenovix CLI is a read-only command line interface for Zenovix Storage Manager. It is intended for automation, reporting and storage analysis, including scheduled scans, Storage History Workbooks, JSON exports, CSV exports and Excel-compatible XLSX output.
Is Zenovix CLI included in the Free edition?
Zenovix CLI functional commands are available with Zenovix Pro. Free users can still run zenovix --help and zenovix --version, but commands such as scan, compare, top, health, history and export require active Pro status.
Why is the CLI Pro only?
The CLI is built for automation, scheduled reporting, Storage History Workbooks and export workflows. Those are Pro reporting features, so Zenovix checks Pro status before functional CLI commands run and fails safely if Pro cannot be verified.
Can the CLI delete files?
No. Zenovix CLI never deletes, archives, restores, renames, moves, cleans folders or performs automatic cleanup. It is read-only by design. Use the desktop app for review-first cleanup, archive, restore and Recovery Centre workflows.
Can I automate scans?
Yes, with Zenovix Pro. The CLI is intended for repeatable storage analysis and reporting jobs. You can call zenovix scan from scripts, PowerShell or scheduled tasks and write JSON, CSV, XLSX or Storage History Workbook output.
Can the CLI run a saved scan profile?
Yes, with Zenovix Pro. You can save a scan profile in the desktop app and run it from the CLI using its stable profile ID, so scheduled jobs and scripts keep working even if the profile name or folders are edited later.
Can I schedule scans?
Yes. Use Windows Task Scheduler with the zenovix execution alias, then pass arguments such as scan, the path to analyse, --history for a Storage History Workbook, --output for reports, --quiet for scheduled jobs and --log for troubleshooting.
Can I scan NAS devices?
Yes. Zenovix CLI can scan NAS devices when Windows can access them through a mapped drive or network path and the account running the command has permission to read the selected folders.
Can I scan UNC paths?
Yes. Zenovix CLI supports UNC paths such as \\server\share when Windows can access the path and the user account running the command has read permission.
Does it require Microsoft Excel?
No. Zenovix CLI can create XLSX exports and Storage History Workbooks without Microsoft Excel being installed. You can still open the resulting workbook in Excel-compatible tools if you want to inspect it manually.
Can I analyse the workbook in Power BI?
Yes. Storage History Workbooks are designed to be Excel-compatible, so they can be used as a source for Power BI or other reporting tools that can read XLSX workbook data.
Can I use the CLI from PowerShell?
Yes. You can run zenovix commands from PowerShell, pipe JSON output into other tools, redirect output to files and use --log to append execution details for later troubleshooting.
Can I use Task Scheduler?
Yes. In Windows Task Scheduler, use zenovix as the program when the app execution alias is enabled, then provide arguments such as scan "D:\Data" --history "C:\Reports\Storage History.xlsx" --xlsx --output "C:\Reports" --quiet --log "C:\Reports\zenovix.log".
Why doesn't the CLI perform cleanup?
This is an intentional safety decision. Command line automation is useful for analysis and reporting, but file cleanup should remain a visible review-first workflow in the desktop app, where users can inspect files, choose archive or cleanup actions, restore archives and use Recovery Centre records.
Scheduling and databases
Scheduling and databases questions
What are Scheduled Scan Plans?
Scheduled Scan Plans are reusable Zenovix Pro plans that save your scan folders, scan settings and report destinations in one place. You can create, edit, duplicate and remove plans, then run them manually or automatically without setting the options up again each time.
Do scheduled scans need Zenovix Pro?
Yes. Scheduled Scan Plans are a Zenovix Pro feature. Free users can scan folders manually, but saving reusable plans and running them on a schedule requires active Pro status.
How do scheduled scans run automatically?
Zenovix creates and manages the underlying schedule through Windows Task Scheduler. You can enable, disable and manage each plan's schedule directly from Zenovix, and plans can also be run manually at any time.
Can I edit, duplicate or disable a scan plan?
Yes. Plans are fully reusable: edit the folders, settings or output destinations, duplicate a plan as a starting point for a new one, disable a schedule without deleting the plan, or remove it entirely — all from within Zenovix.
What is ODBC Storage History export?
ODBC Storage History export sends immutable scan snapshots to an ODBC-compatible database for long-term storage-history keeping, historical reporting and trend analysis. It can be combined with Storage History Workbooks and JSON, CSV or XLSX reports.
Which databases and tools does ODBC export work with?
Any ODBC-compatible database Windows can connect to. The exported history is designed for reporting and trend analysis in tools such as Power BI. Exports use transactional writes and avoid duplicating history when a run is retried, and include connection testing, schema validation and database-capacity checks.
How are my database credentials protected?
Sensitive ODBC connection values, such as database passwords, are stored securely using Windows Credential Manager rather than in plain configuration files, so credentials stay protected by Windows on your machine.
Scanning
Scanning questions
Which folders should I scan first?
Start with focused folders or drives that are using too much space, such as Downloads, Pictures, Videos, project folders or an external drive. Focused scan roots are faster and easier to review than scanning every folder at once.
Can Zenovix scan OneDrive or other cloud folders?
Yes, but it is best to download the files first so Zenovix can scan local files instead of waiting for cloud streaming. Zenovix should skip offline files that are not available locally, but scans are clearer and faster when the selected files are stored on your device and are not system or application files.
Should I scan Windows operating system folders?
No. Avoid scanning the Windows operating system directory structure, such as core Windows system folders. These locations contain files needed for your PC to run properly. Zenovix is intended for user-controlled storage locations such as documents, downloads, photos, videos, project folders and external drives, not operating system or application directories.
What should I not use Zenovix for?
Zenovix is not intended for cleaning Windows system folders, application folders or files you do not understand. Start with user storage locations such as Downloads, Pictures, Videos, project folders, cloud sync folders that are available locally, and external drives.
What are skipped files?
Skipped files are files Zenovix could not include in the most recent scan. Common reasons include cloud-only files that are not downloaded, files being used by another app, or other access issues.
What is Fast Scan?
Fast Scan is a quicker scan mode for storage overview work. It analyses storage usage, file types, large files and empty folders without building the full duplicate and fuzzy matching review set.
Does Administrator Mode make Fast Scan faster?
It can. When Zenovix Storage Manager is launched as administrator on supported local NTFS volumes, Fast Scan can use NTFS Master File Table metadata scanning when you want faster file discovery. It is not intended to replace the full analysis scan when you need duplicate matching, fuzzy matching or deeper review workflow results.
Why are advanced scan options greyed out when Fast Scan is enabled?
Fast Scan is designed for a quick storage overview and does not run advanced duplicate matching. Zenovix visibly disables those advanced options while Fast Scan is enabled so the scan setup screen matches what the scan will actually do.
When should I use a full analysis scan instead of Fast Scan?
Use a full analysis scan when you need exact duplicate groups, fuzzy matching results, cleanup review candidates or duplicate-related dashboard insights. Use Fast Scan when you want a quicker storage overview, especially on supported NTFS volumes where administrator-mode MFT scanning is available.
What is the difference between Simple Mode and Advanced Mode?
Simple Mode is the default guided path through Choose folders, See results, Check duplicates, Review files, Empty folders and Clean up. It uses SHA-256 plus same-size exact matching and excludes system, read-only and hidden files. Advanced Mode exposes the detailed rail, Scan Settings, fuzzy matching controls, supported content types, system-file safety options and the old-file age threshold.
Why does the scan progress bar keep moving during long scans?
Long scans can spend time discovering folders, hashing same-size candidates, analysing files and finalising results. The moving progress highlight is there to show that disk work is still active rather than frozen.
Duplicate detection
Duplicate detection questions
How does exact duplicate matching work?
Exact matching can use SHA-256 hashes to identify files with the same content. Requiring the same file size keeps exact duplicate review conservative and helps Zenovix prioritise reliable identification over unsafe shortcuts.
What is fuzzy name matching?
Fuzzy name matching looks for similarly named files when exact names are not enough. It is useful for finding renamed copies, but results should be reviewed carefully.
What is fuzzy content matching?
Fuzzy content matching compares supported file types by their content rather than only by name or hash. Zenovix can run fuzzy checks for images, videos, audio, documents, PDFs and archives when advanced matching is enabled.
Are fuzzy matches the same as exact duplicates?
No. Fuzzy matches are lower-confidence candidates and should be inspected more slowly. Zenovix keeps fuzzy matching results separate from exact duplicate review so the two workflows do not get mixed together.
Why is Fuzzy Matching in Advanced Mode?
Fuzzy Matching compares similar files rather than exact copies, so it needs more deliberate review. Advanced Mode keeps those lower-confidence groups separate from Exact Duplicates and shows extra filters and keep-rule context for slower decisions.
Analysis
Analysis questions
What is the Analysis dashboard for?
Analysis explains the scan results before any archive, recycle, delete or duplicate removal action. Simple Mode focuses on storage impact and next review steps, including removable duplicates, largest category, largest folder, Recent Growth and empty folders. Advanced Mode adds timeline, candidate and technical breakdowns. The dashboard is interactive, so supported visuals can define the current analysis scope.
Can I filter my files by clicking the dashboard visuals?
Yes. Zenovix Storage Manager includes interactive dashboard filtering. Click a category, Sunburst segment, size band, folder, file type, cleanup candidate or other supported visual element to apply it as part of your current analysis scope. The dashboard updates to reflect the filtered view, and the same scope carries forward into the review workflow so you can focus only on the files that matter.
Do dashboard filters also affect the review section?
Yes. Filters applied during analysis are preserved as you move into review. You can click the same visual again to remove it, remove it from the current filter chips, use Sunburst drill-up to step back through category detail, or use Clear filters to reset the dashboard. This helps prevent accidental action on files outside the area you intended to investigate.
What are Actionable Insights?
Actionable Insights highlight storage patterns worth reviewing. Simple Mode focuses on removable duplicates, largest category, largest folder, Recent Growth and empty folders. Advanced Mode adds deeper candidates such as fuzzy matched files, old files and archive candidates.
Review
Review questions
What do Keep, Clean up and Unreviewed mean?
Keep means the item should be retained. Clean up means the item has been marked for a reviewed cleanup action. Unreviewed means no final review decision has been made yet.
Can Zenovix choose which duplicate to keep?
Zenovix provides review rules such as keep oldest, keep newest, keep largest, keep smallest, keep shortest path and keep longest path. You should still inspect the result before execution.
What does the Group actions menu do?
Group actions applies review rules to the currently visible exact duplicate or fuzzy matching groups. It includes keep oldest, newest, largest, smallest, shortest path, longest path, keep all and clear choices. Check your active filters and visible group scope before using it.
How do the exact duplicate and fuzzy matching review screens help comparison?
The review screens keep exact duplicate and fuzzy matching workflows separate. The left side lists duplicate groups with search, filters and paging; the right side shows the selected group, comparison preview and keep rules. Fuzzy matches should still be treated as lower-confidence candidates.
How does duplicate review paging work?
Exact Duplicate Review and Advanced Fuzzy Matching use Previous and Next controls when many groups match the current filters. Use View > Rows per page > Duplicate review to choose 50, 100, 250 or 500 groups per page.
Can I save scan results and continue later?
Yes, with Zenovix Pro. Saved scan files let large folder structures be reviewed across more than one session. Load the saved results later to continue working through the scan, analysis and review state.
What happens when I open a saved scan?
In the Pro saved scan workflow, Zenovix validates the saved scan file and restores the review workspace. If files have changed or gone missing since the scan was saved, affected review choices may be reset so stale cleanup decisions are not silently reused.
Can Zenovix export a CSV review report?
Yes, with Zenovix Pro. Zenovix can export the visible results as a CSV report showing file details and review status. This is useful when you want a file-by-file record of what has been kept, marked for cleanup or left unreviewed.
What is Review Files?
Review Files, shown as Review Selection in the detailed rail, brings reviewed files together before Execute. You can search, filter by review state, preview selected files, mark selected files to keep or clean up, and use Load more when a very large scan has more matching files than are currently loaded.
Why do some review screens show Load more?
Large Review Files result sets are loaded in manageable batches. Load more keeps very large scans responsive and makes the scope of visible file-level actions clearer. Duplicate and fuzzy group lists use page controls instead.
Can Zenovix find empty folders?
Yes. Zenovix can identify empty folders in the scanned directory tree and lets you review them separately from duplicate files. Empty Folder Review lets you search folder paths, filter by review state and mark selected folders as Keep or Mark for cleanup.
Cleanup
Cleanup questions
Does Zenovix delete files automatically?
No. Zenovix does not delete files automatically. Free users can send reviewed cleanup to the Windows Recycle Bin or permanently delete reviewed files after confirmation. Zenovix Pro adds recoverable archive cleanup and Recovery Centre workflows.
What is the safest cleanup option?
With Zenovix Pro, Archive is the most recovery-aware cleanup path because it creates archive records that can be restored from the Recovery Centre. Recycle Bin uses Windows recovery behavior. Permanent delete is user-confirmed and should be treated as final.
What does Archive do?
With Zenovix Pro, Archive copies reviewed files into a Zenovix archive location, verifies the archived copy, removes the original and records a recovery manifest. Empty folders selected for cleanup are tracked with restore markers so they can be recreated later.
What changed on the Archive screen?
The Archive screen has been simplified so the destination, execution action, progress and outcome are easier to follow. Advanced archive details are still available when you want to name the archive or review manifest information before running reviewed cleanup.
Are Recycle Bin and permanent delete shown in Recovery Centre?
No. Recovery Centre tracks Zenovix archive records only. Recycle Bin cleanup may be restorable through Windows, while permanent delete creates no Zenovix recovery record and should be treated as final.
What is the execution summary?
After reviewed cleanup runs, Zenovix writes a summary of the job, including processed, completed, skipped and failed items. Read it before starting another cleanup pass, especially if the outcome was partial.
Why might Recycle Bin cleanup be unavailable?
Recycle Bin cleanup may be limited by available Recycle Bin capacity on the relevant drive. If there is not enough room, reduce the reviewed selection or choose a different recovery path.
Recovery
Recovery questions
Can I restore files after archiving them?
Yes, with Zenovix Pro. The Recovery Centre can inspect manifest-backed archive records, preview restore paths and restore selected files or all visible available items.
What is in the Recovery menu?
The Recovery menu gives quick access to recovery location, restore archive, restore destination, recovery preview row count, rename archive, clean archive and delete archive commands. It is for managing Zenovix archive records and restore options.
Can I restore to a different folder?
Yes, with Zenovix Pro. Recovery Centre can restore to original paths or to a custom restore folder while preserving the original folder structure. If an original path is already occupied, Zenovix uses a conflict restore location instead of overwriting it.
Can I rename archive records?
Yes, with Zenovix Pro. Archive records can be given a clearer display name in Recovery Centre. The generated job id is still kept for audit and restore records.
Should I delete archive records after cleanup?
Only clean or delete Pro archive records when you are sure you no longer need that recovery path. Cleaning removes restored or missing entries from the manifest; deleting removes the selected archive files, manifest, restore markers and audit logs after confirmation.
Privacy
Privacy questions
Are my files uploaded to Zenovix?
No. Zenovix Storage Manager performs scanning, duplicate detection, analysis and review locally on your Windows device. It does not upload scanned file contents, file names, folder paths or scan results to the developer.
Why does the Microsoft Store mention system resources or file access?
Zenovix needs access to the folders and drives you choose so it can scan file names, sizes, dates, hashes and local file content where required for duplicate detection. The app is designed for local Windows storage analysis and does not upload scanned file contents, file names, folder paths or scan results to the developer.
What information does the website support form send?
If you submit the support form, the information you enter is sent to the Zenovix support queue. Do not include passwords, payment details, sensitive file contents or private scan results in support messages.
Support
Support questions
What should I do if Pro access still does not appear?
Make sure Zenovix Storage Manager is updated from the Microsoft Store, then open Help > About Zenovix Storage Manager and use Copy support information. Include that text in your support request because it includes version, package and Store entitlement diagnostics.
What should I include in a support request?
Include your Windows version, device type, what you were trying to do, the stage you were using, exact error text and whether the issue happened during scan, review, archive or restore. In the app, open Help > About Zenovix Storage Manager and use Copy support information when version or environment details matter.
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Need the full workflow?
Read the user manual before cleanup.
The manual explains Setup / Scan, Analysis, Review, Execute and the Recovery Centre in the order you will use them.